Terms of service

Terms of Service - Quildra

Welcome to the Quildra website (hereafter "the Site"). By accessing this Site and making a purchase, you agree to be bound by these Terms of Service, as well as our Privacy Policy and our Return Policy. If you do not agree to these terms, please do not use the Site.

1. Use of the Site
The Site is made available to you for personal and non-commercial use. You agree not to use the Site for illegal purposes, nor to attempt to disrupt, degrade, or alter it.

2. Purchase Eligibility
To make purchases on our Site, you must:

• Be of legal age in your country of residence or have the permission of a parent or guardian.
• Provide accurate, complete, and up-to-date billing and shipping information.
• Use a valid and authorized method of payment.

We reserve the right to refuse or cancel any order if we suspect fraudulent activity or non-compliance with our Terms.

3. Products and Services
Quildra offers a wide range of varied products. All descriptions, prices, promotions, and offers are subject to change without notice. We strive to provide accurate descriptions and images, but we do not guarantee the absence of errors or omissions.

We may, at any time, modify or remove products without notice and without incurring any liability.

4. Prices and Payment
The prices displayed are indicated in the currency specified on the Site. Taxes, shipping fees, and any additional charges will be indicated before your order is confirmed.

You agree to pay in full all amounts due, including all applicable taxes and fees. We reserve the right to change our prices at any time, with no retroactive effect on confirmed orders.

5. Delivery
Delivery times at Quildra generally range between 8 and 12 business days, depending on the destination and product availability. These times, provided for informational purposes, may fluctuate. While we make every effort to meet the announced deadlines, we cannot guarantee a precise delivery date. Delays beyond our control (customs, weather conditions, strikes, etc.) cannot be held against us.

Risk related to the products is transferred to you upon their handover to the carrier.

6. Accuracy of Information
You are responsible for the accuracy of the information provided when placing your order. Quildra cannot be held liable for non-delivery due to incorrect information (incorrect address, missing postal code, etc.).

7. Intellectual Property
All content present on the Site (texts, images, logos, graphics, etc.) is protected by intellectual property laws and may not be used, reproduced, or distributed without prior written authorization from Quildra.

8. Links to Third-Party Sites
The Site may contain links to third-party sites. Quildra has no control over these sites and disclaims all responsibility for their content, policies, or practices. Use of these third-party sites is at your own risk.

9. Disclaimer of Warranty
The Site and products are provided "as is" and "as available." Quildra does not guarantee that the Site will be uninterrupted, error-free, or compatible with all your devices. Use of the Site is at your own risk.

10. Limitation of Liability
To the extent permitted by law, Quildra disclaims all liability for direct, indirect, incidental, consequential, or special damages resulting from the use or inability to use the Site or products.

11. Indemnification
You agree to indemnify, defend, and hold harmless Quildra, its employees, officers, and partners from any claim or demand arising from your use of the Site, your failure to comply with these Terms, or your violation of any third party's rights.

12. Governing Law and Disputes
These Terms are governed by the laws of the country in which Quildra is established. In the event of a dispute, you agree to attempt an amicable resolution before initiating any proceedings. Failing that, the competent courts shall be those of the jurisdiction of Quildra's registered office.

13. Modifications to the Terms of Service
Quildra reserves the right to modify these Terms of Service at any time. Modifications will take effect upon publication on the Site. By continuing to use the Site after modifications are published, you accept them.

14. Contact
For any questions regarding these Terms of Service, please use our contact form.